Re: Staples Hurts
Published by: STAPLES SUCKS BIG STYLE (IP Logged)
Date: Nov 12 05:58PM
This Is Actually The inside information for their "EasyTech" Support
I had been a Broad Manager for them for (5) years. I had been rated #20 within the Organization of 1600 Shops for "EasyTech" Revenue! I reported towards the Corporate Office about how unpleasant I had been using the method we were conducting business, and provided some suggestions about steps to make our "Support" better and better to the Clients. Fourteen days later I had been Dismissed without trigger since I worked in Florida which is really a "To Function Condition" meaning they are able to allow you to choose no cause! Thus... Below were my issues... You choose if you like to consider Your Pc for them or not
1) whenever you provide Your Pc in, they record you in electronically and set Your Pc about the Table for running. Every affiliates have use of Your Pc and all it's "Personal Data!"
2) None of the "Technicians" are "Licensed"! I repeat... None of the "Technicians" have any accreditation or instruction apart from a-10 second "Staples" check! Don't think me? Request to determine any paperwork on some of their "Technicians" to be "Licensed" watching due to their reaction
3) Their "Technicians" are employed of the road or ripped off the revenue ground by having the ability to reply this (1) issue..."would you know something about Pcs?" when they answer yes, they're employed
4) they provide "Free Diagnostics" comprehending that "should you take it in, it's since you understand there's an issue" and they'll continually be ready to ask you for to "Fix It!"
5) when they let you know that you'll require a "System Restore" it's simply because they screwed-up and "Dropped All Your Documents, " and therefore are today going to ask you for one more $100 due to their mistake
6) 90% of the "SpyWare Removal Methods" they utilize are "FreeWare" on the web! They just Possess A "Norton" Diagnostics Device, however it "DoesN't Remove Trojans or Infections!" They employ "Saved Free Applications" and ask you for $89
7) And Toughest Of! Walk-up towards the table and state you're there to get Your Pc. Provide them with your title, and also the Pc is yours! No I.D. Or Unique paperwork needed! Need a totally free Pc? Over notice the title of the Client falling of the Pc, venture out part, delay 10 moments, contact the Shop and let them know you altered the mind and therefore are delivering your associate back again to choose it-up... Free Pc, and Staples needs to show the actual operator where their Pc is, and that has use of almost all their "Personal Information!"
Recall... I attempted to alert them-and got dismissed for doing this! They're currently good game!
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