I am a part of the Reserve forces of the Philippine. Sometime in January of this year, I was searching for a site that sells military and police equipment. I came across the web site of Universal Weapon Systems. I inquired upon their delivery because I live in the Philippines. I wanted to know if they deliver abroad. My email inquiry was promptly responded with a no, so I again inquired if I could place the order from the Philippines and have my order, several ASP expandable batons, delivered to my mother living in California. Again it took only a day or so for them to reply, and they said that there was no problem with that.
I finally placed an order for two ASP expandable batons, however, and through no fault of theirs, I was unable to clear my credit card for both batons. They emailed me that there was a problem with my credit card, still I was unable to clear it (I am not blaming them for this, it was entirely my fault). Again they emailed me stating that the order was cancelled due to my inability to clear that amount. This was fine with me, however my credit card bill arrived and it reflected on February 14 a transaction from UWS for the price or one baton. I assumed that they had gone ahead with the transaction for one baton, and cancelled the transaction for the second baton, so I waited.
After a month of waiting, I emailed them inquiring on the status of the baton that was debited from my account. They did not respond. To make a long story short, I emailed and followed up at least 10 times and up to today, they still have not responded.
All I want is my money back. It is a relatively small amount and I don't want to have to sue them or go through any legal process to get it back. It would probably cost more to do so. The amount is actually less than a hundred dollars, but it is the principle of the transaction. I don't like it when a company cheats me.
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