This company sold me cheap knockoffs that were supposed to be name brand items representing Lacoste and Polo. The shipment arrived and contained (4) fake Lacoste polo shirts, so I thought maybe these are irregular items because no one would sell these shirts as top quality. I returned the shirts for the Polo brand and they were even worse and some were not even the color I ordered. I immediately asked for a refund and sent the items back after getting a return authorization.
The returned items were received by the company (if that's what you want to call it) and I was scolded by one of the representatives about inquiring about my refund too frequently (every 3-4 days). He did not like what I had to say about their fraudulent ways, so he informed me that I would not be receiving my money back. I was supposed to receive a refund minus 15% restocking fee. What a scam, they charge you a 15% restocking fee for returning fake items being sold as name brand. That is not the customers fault for returning an item sold under a fraudulent description.
0 comments