I went to the Kool web site looking for a puppy and decided to steer clear of them when I read through their policies page. It appears to be nothing other than a deceiptful way of making it look like they stand by the health of their puppies. I came to usacomplaints.com and saw all of the complaints with the breeders own favorable comments and was appalled.
The most preferred treatment for Giardia and bacterial infestations is Flagyl (Metronidazol). How is it that this breeder can dictate what a vet prescribes? I do not see a DVM after their name. They also want to be notified before you take the puppy to the vet for a suspected problem. Is that so they can persuade you not to until their guarantee is no longer valid? Please read their guarantee carefully and make an informed decision when deciding to purchase a puppy. Don't let the cute puppy picture lure you in, there are plenty of cute puppies out there from reputable breeders who will stand by their warranty without trying to get out of it.
I also noticed, that the most recent favorable comments written during the month of June and July have all been submitted by the breeder themselves except for one written by batman in Gotham City, NJ. Even that one seems a little suspicious because he never signed his name. I'd be very leery purchasing a puppy from these people.
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