Stylist at J. C Penney had "pressed and curled" my hair several times prior to this visit. She had "advised" me to get a relaxer. After I got home from the salon, I noticed my hair was severely dry, brittle, and considerably shorter; it would come out in patches is combed or brushed.
I called several times to speak with manager and was told "she was out of salon". A dermatologist who diagnosed my hair as being severely damaged due to chemical treatment... Nothing could be done to prevent continued hair loss.
J.C. Penney still refused to assume any responsiblity. I filed suit against them and the trial is expected soon. I need reports of similar incidents, particularly involving J.C. Penney. Maybe we can have my attorney file a "class action" instead!
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