NewDiaperClub.com took $500 for a years supply of diapers and wipes in Jan. 2009 and sent me two shipments. The second shipment was late so I contacted the number listed on my paypal account and spoke to Amy.
She apologized and said that it would be sent. I received the shipment in the middle of march. After I had bought more diapers from the supermarket.
I did not receive the April shipment though the website promised that I would receive it between the first and the 10th of the month.
I paid for the diapers in three installments through paypal thinking that it would save me from fraud, but since paypal has a statute of limitations on disputes, when I did not receive my diapers I could not file for a refund.in total I paid the $500!
I was only able to file a claim on the recent payment for $160. Which I have to wait for the seller to respond to. After calling the number listed numerous x's a day and many emails for two months without response, I need my money back.
I thought 'Amy' was screening my calls so I asked my husband to call on his phone and Amy picked up and apologized saying they had "technical difficulties" and will ship immediately. That was a month ago! No diapers! After that, no matter what phone number I used to call the two numbers, no one would pick up.
Newdiaperclub.com has taken all of my hard earned money and at best is sending diapers to new customers and scamming others by not sending shipments. I consider this to be a breach of their contract and would like a full refund which they promise on their website...
Only problem is; I cannot get a hold of them! Beware! If there is anyone who can help please let the authorities know that they are stealing from hard working families.
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