She responds to you calls and emails until she gets your money. Once you walk out the door, good luck in having her return your call. She can become very arrogant once she finally speaks with you. Her dogs are inbred. This was told while getting the puppy. Some of her dogs are too small for breeding. The breeders with Champions would never breed some of the dogs that she has. Her prices are way too expensive. I had purchased a dog from her and she never returned my calls after I received the dog. Her site says she is always available but it is a lie. She does not breed for the love of shih tzus but for the money. She has so many dogs how does she give the puppies attention with so many dogs. I would recommend a small breeder who gives individual time to the puppies rather than someone like Heidi.
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