Usacomplaints.com » Shops, Products, Services » Complaint / Review: Kroger - This involves two complaints - two separate times - at the same store. #443782

Complaint / Review
Kroger
This involves two complaints - two separate times - at the same store

I bought a frozen poultry at kroger (around. 14lbs) and set it in cold-water to thaw and so I might prepare it your day after. After I popped the poultry it had been nevertheless partly freezing but smelled horrible.

I called the shop plus they explained I really could take it set for trade.

After I went directly into get a different one I really could not discover one which was within the same dimension/budget range whilst the one I had been returning, as well as observed the document was split on another bulgaria - after I seemed sooner I really could begin to see the skin appeared aged, dried out, or freezer burned.

I decided I'd simply acquire some additional goods that amout towards the same I taken care of the poultry.

After I visited check-out with goods that totaled a lot more than the total amount they owed me, they declined to permit me to make use of my income this way. They stated it'd to become another poultry - I told them concerning the dimension/price / and situation of these turkeys and that I didn't need one. They stated I'd need to contact 24 hours later to consult with another supervisor about this.

To date I'm resting without my poultry, without my cash (nearly $17.00), and also have been inconvenienced with my period, and price of gasoline to visit backwards and forwards for their shop for nothing. To date I'm as much as placing 35 kilometers on my vehicle for this rediculous handling of the problem.

Three days later and that I am sitting here awaiting administration to contact me back again to observe the things they are likely to do about this. I'll not take something significantly less than my money-back, or even to purchase goods of my very own option that whole the total amount I dropped. This obviously will definitely cost me much more money and time since I have need to generate backwards and forwards once more. I am sure it'd be ridiculous of me to consider they may make a move to create up for additional trouble, stress, and cash this really is charging me touring backwards and forwards.

Still waiting...

Used to donot protest about that additional event, but I had been truly upset about this. It included both of my kids...

Our oldest child, at 30 years old, committed with 3 kids. Visited the exact same kroger to purchase food to get a cookout, plus some alcohol on her partner.

Our younger child (17 years) was together with her.

In The checkout, the casier informed my child she wasn't likely to allow her purchase the alcohol. While she requested "why don't you" the cashier informed her it had been since my other child was under-age!

Our daughter informed her, appear I'm 30 yrs old while you can easily see on my identification which is completely legitimate for me personally to purchase alcohol. I are available in below with my kids which are significantly newer than my cousin and also have never been declined the best to buy alcohol

The casher merely informed her, nicely I actually donot feel confident with it

All of The supervisor needed to claim about this was when the cashier doesnt feel relaxed promoting the alcohol then she may WOn't achieve this.

There is simply no reason behind their conduct because shop. They embarrassed my child having a type of people behind her also it was totally uncalled for.

Therefore a cashier that's having a poor morning may take her feeling on clients by uncomfortable them-and declining to market A - 30 year-old beer

I'll delay on my poultry experience after which I believe I'm completed with this store. I've been buying kroger for a long time and provide that shop lots of company on the regular schedule, and also have NEVER delivered anything before this.

They don't handle their clients properly whatsoever.


Offender: Kroger

Country: USA   State: Michigan   City: Flushing

Category: Shops, Products, Services

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