Usacomplaints.com » Shops, Products, Services » Complaint / Review: Starbucks - Wouldn t let me use the restroom and I was a paying customer. #44318

Complaint / Review
Starbucks
Wouldn't let me use the restroom and I was a paying customer

Using the restroom in Starbucks really depends on whether you want to be cited for "trespassing after warning at the Ocean Walk Starbucks in Daytona Beach Florida adjacent to the "Worlds Sleaziest Beach.

It all began in early February as I decided to patronize the new Starbucks at the Ocean Walk complex instead of the other two Starbucks where I was a regular customer.

Shortly after the Ocean Walk Starbucks opened, about 6:45am I got myself a Vendi and the New York Times. After putting cream and sugar into the coffee, I asked the Barista where the restroom was. He said take a right out the door past the ice cream parlor thru the double doors past the escalator to the restrooms.

With the New York Times tucked under my arm and my cardboard container of coffee in my hand I headed to the restroom. When I got to the double doors I tried them and they were locked. Just then a thug wearing security uniform show up and threatens me with a "trespassing after warning" citation if I didn't leave the premises. I told him that I was sent by Starbucks and he replied that the restrooms were locked until 9am, about 2 hours away and threaten me, a Starbucks customer again with a trespassing warrant.

I blew up at him and went back screaming into Starbucks about this jerk who threatening me. The barista suggested that I use the facilities at the Burger joint across the four-lane.

I expressed my displeasure with Starbuck Ocean Walk and left and walked 6 blocks to Froggys where I was welcomed with open urinals to my relief.

Then it was time to call Starbucks 800 line, mail complaint forms, and get on the Net and email Starbucks in Seattle.

With all the modern means of communication I expressed my displeasure with Starbucks Ocean Walk and also express the fact when I was in the Cooper Square Starbucks on my last trip to New York I was never denied access to their restrooms and as everyone knows that a public restroom in New York City is an oxymoron and the area around Cooper Square makes the Daytona dirt bags look like rank amateurs.

Starbucks headquarters in Seattle told me that they were not required to have a restroom for customers. So my next step was a Code Enforcement Officer of the City of Daytona Beach who affirmed my contention that Starbucks must have restrooms during the hours of operation.

My next step was to light a fire under Daytona Beaches anti Bike week councilwomen, the notorious Darlene Yourdon whose district includes Main St. And the area where the offending Starbucks is located.By email I lit the fire and she said she would look into it.


Offender: Starbucks

Country: USA   State: Florida   City: Daytona Beach

Category: Shops, Products, Services

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