Usacomplaints.com » Shops, Products, Services » Complaint / Review: New York And Company - Bad customer service. #438304

Complaint / Review
New York And Company
Bad customer service

With this evening (1/31) I joined the shop having a set of trousers that I'd bought on settlement using the protection labels still in it. I allow the shop affiliate (Salina) understand used to do not need my bill anymore but I simply only needed the protection label off my trousers. She responded in an exceedingly unpleasant method that it had been my obligation to check on for this before I quit the shop and proceeded to inform me-she might consider the protection off label this time around but next I have to examine my garments. Thus while she was along the way of getting the label off my trousers and giving them in my experience I indicated how it had been not my problem the shop had an inexperienced worker who had been their obligation within the first-place and never mine to check on for these issues. She offered me a mean search, required the trousers out-of my palm and place the protection label back about the trousers and stated " Properly if you�re gonna behave like that then I'll require a bill!" I had been really surprised at this time and requested to talk to the shop manager which she responded that she was the shop manager (later I then found out that she lied and he or she wasn't the store-manager). I indicated that I had a need to consult with the organization workplace and required the telephone number she published this on the bit of document I subsequently questioned her easily can use their shop telephone and he or she yelled NO! I had been really upset at this time, I named the number she offered me and was on-hold for 40 units with no one actually found the telephone and so I named my spouse who had been in the home to determine if he is able to move online and examine the telephone number, he offered me another number he discovered the web site and so I named it. I spoke to some excellent woman about the telephone (Shaquana) and described my scenario; she switched around and plainly mentioned the shop workers served extremely unprofessional.

I set a proper problem using the mall protection of the shop. I had been because shop for around 2 hours prior to the "actual" store-manager (Jennifer) got up-to me and stated that easily confirmed her my Florida drivers permit that she'd consider the protection label off. I expected her why she waited 2 hours on her to inform me this; she'd no description. I also requested her why might I have to display my drivers permit since Salina had obtained the protection label down within the first-place and since I talked my estimation she maliciously set it again on, again she didn�t have any reaction and didn�t appear remorseful whatsoever.

I had been treated unjustly within this shop additionally there is no apology from either of these. I had been provided filthy looks while they whispered behind my back the whole 2 hours mocking me. I went home crying with my trousers which incidentally nevertheless possess the protection label in it!


Offender: New York And Company

Country: USA

Category: Shops, Products, Services

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