Usacomplaints.com » Shops, Products, Services » Complaint / Review: Barkworks Brea Mall - Give False Information - Won t Cover Hereditary/Congenital Vet Bill Like They Claim. #430629

Complaint / Review
Barkworks Brea Mall
Give False Information - Won't Cover Hereditary/Congenital Vet Bill Like They Claim

I recently purchased a Pomeranian-Pekingese puppy from Barkworks, in Brea Mall California.

The Pet store said they would cover the cost of Vet bills if the puppy was ever found having a hereditary or congenital disease from 1 year of purchase.

Well, not even 1 month from the date of purchase, Chikoo, my pup, already has cherry eye, a hereditary weakness in the connective tissue surrounding the Hardarian gland. Its basically a gloopy meaty looking thing that looks like it is coming out of the corner of his eye.

I called the Petstore manager, she said it was NOT hereditary, it was a "breeder" issue. I was confused, and told her to clarify the difference.

She defined a breeder issue as - "The parents of the dog probably had the disease, and it was therefore passed down." Correct me if I am wrong, but isn't it the petstore's responsibility to NOT sell dogs with cherry eye or any disease for that matter? I have spoken to Veteranians and researched the disease, all to find the disease is HEREDITARY.

I want to file a claim against this Pet Dealer, as I would like full Vet Bill reimbursement.

According to California law..
California's Puppy Lemon Law
CALIFORNIA HEALTH AND SAFETY CODE
Section 122160.

(a) If a licensed veterinarian states in writing that within 15 days after the purchaser has taken physical possession of the dog after the sale by a pet dealer, the dog has become ill due to any illness that existed in the dog on or before delivery of the dog to the purchaser, or, if within one year after the purchaser has taken physical possession of the dog after the sale, a veterinarian licensed in this state states in writing that the dog has a congenital or hereditary condition that adversely affects the health of the dog, or that requires, or is likely in the future to require, hospitalization or nonelective surgical procedures, the dog shall be considered unfit for sale, and the pet dealer shall provide the purchaser with any of the following remedies that the purchaser elects:

(3) Retain the dog, and reimbursement for reasonable veterinary fees for diagnosis and treating the dog in an amount not to exceed 150 percent of the original purchase price of the dog, plus sales tax on the original purchase price of the dog.


Offender: Barkworks Brea Mall

Country: USA   State: California   City: Brea
Address: 2001 Brea Mall # A
Phone: 7142564393

Category: Shops, Products, Services

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