I called and got quotes in Dec for a move frm FL to NC. Nationwide was very cheap and I felt comfortable with the agent so I went with them. They also said my cost would'nt exceed the quote. BIG LIE!
They first took a $830 dep before the move which was scheduled for MON, Jan 5th. They gave me a window from 8am-12pm. They finally got there at 3:30P.M. They said it would be about 5-6 hrs to load. It was over 8hrs. I then was told we were over 2000lbs over our quote and would owe over $2000 more at the end of the move!
I was told I would have my things in NC the next day after 3P.M... Didnt get it til WED the 7th at 10A.M. Then they showed up a guy short so they took til well after dark to unload. I talked to a Bobby from USA and told him I was very unhappy and felt they should be reported to the BBB. He then hung up and won't answer my calls.
If thats not enough they damaged ea piece of our Master Bedroom Furniture. Not sm damages either! Our armoire for example has 2 corners taken off, gashes in our dresser, headbord etc. They didnt wrap our sectional couch and its filthy along with a white chenile rocker. I have filed a claim for damages which is a 90 day process, but I am already getting the run around from Brandi @ Nationwide. Don't use these back woods companies!!!
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