I ordered 11 posters from a company online called Sir Cooper in 24 x 18 size, b/c they lure you in with a quote of $7.50/poster "with no minimums or extra fees" on their poster page. What they don't tell you is that the paper they use on said "no extra fee" prices is absolutely as thin and flimsy as thick tissue paper—I swear, it isn't even the quality of my &*$#% printer paper! And I got them to sell during an upcoming gallery show at Terrell Lester's Deer Isle gallery this July—spent over $90, including S&H and now all I could decently hope to get my customers to use these for is KINDLING for their %^&@ campfires! When I called the 800 # to complain, the guy basically told me it was "not his problem" b/c they offer 4 different qualities of paper, and I "should've known" that the standard paper isn't high quality. After I told him they should be ashamed of themselves for such crazy misinformation, he very huffily offered that "the best he could do was to offer to reprint it on the higher quality glossy stock" for an additional FORTY DOLLARS!!! I feel like an idiot, and now I'm out $90 that I could've spent on so many more worthwhile photographic items—like maybe a brain—I guess if it sounds too good to be true, it probably is... And when I wrote to their customer service email, complaining, I got an email from the same "manager" saying I was "just upset" and the same pap he offered me on the phone that I should've known about the poor quality of the paper and that everyone else loves their printing jobs. I am waiting for my Visa company to come in like an avenging angel and get my money back, but nothing has happened in a month, and I may have just lost the fight. I want the world to know what a bunch of rip-off artists Sir Cooper is though.
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