I signed up for Jay's program believing it would benefit me financially in my small business. I was sent some cd's and dvd's that I was supposed to watch to be able to participate in weekly phone calls. After a couple of months I found that I wasn't really getting any benefit from it and my time was better spent otherwise.
I sent a fax and an email to Jay requesting to be removed from the group. He didn't personally respond but his assistant did. She said that because I hadn't requested to be removed during the first month "trial period" I w (by then it was 2 months into it) I would have to pay. It apparently didn't matter that life happens and that people change their minds (or any of the circumstances behind my decision).
He "teaches" customer satisfaction as a big thing in your business practices with integrity, but apparently this doesn't apply to him personally. Therefore, I ended up paying $6000 for something I didn't even participate in. I told him by fax and email a couple of months into it that I would send back the materials and I only participated in two of the weekly phone calls, but that didn't matter, I was billed anyway. The moral of the story is, don't sign up for any of his programs unless you intend to stay for the duration.
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