Regarding order # C-271-12, Inv# 212-39
On July 13, I was contacted by a sales representative from TKO Sports to purchase advertising space on athletic t-shirts for a high school. The shirts were to be delivered to a high school that my children attend. My mistake was not asking when these shirts were to be delivered to the school.
At the end of October, I called to find out if and when the shirts were to be delivered. I was told an advertiser had dropped and they were trying to fill the space, and to call back in a couple of weeks.
I called back in 4 weeks, I was told that the shirts were in production and to call back in a couple of weeks.
I called back the middle of December and was told the same, call back in a couple of weeks. I called back the beginning of January, I was told the shirts are in a warehouse, call back in a couple of weeks. I called the middle of January and was told, just a couple more weeks.
I faxed a letter of demand to TKO Sports on January 30th stating I would like either proof that the shirts had been delivered, or a full refund of my payment. I did not receive a response. I also sent an email with the same to [email protected], I did not hear back.
I called the first week of February, I was told the shirts are in a warehouse, call back in a couple of weeks.instead, I demanded to speak with who was in charge. I was put on hold for several minutes, when someone finally returned, I was told that "Jeff" would call me back within 5 minutes. It has now been 4 days, I haven't heard from Jeff.
Unless I hear from Jeff, and there IS a satisfying answer to my dilema, I will post my complaints with the Texas Attorney General, the Better Business Bureau and the National Association of Consumer Fraud. I will make sure that this company will appear whenever someone searches them on the internet.
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