Usacomplaints.com » Shops, Products, Services » Complaint / Review: Walmart - Fraud and cheating!. #263414

Complaint / Review
Walmart
Fraud and cheating!

Customers Beware, do not buy Walmart Blackfriday Doorbuster deals on whatever you might have to return. This is exactly what happened in my experience. I bought an Emerson 19" LCD HDTV on Blackfriday for $198.00 for my boy like a Christmas Present. The purchase was created in the Clarksburg, WV shop. Whenever we popped it and hooked it-up on Holiday, it did not work. We'd audio but no image. We boxed it back-up with bill at hand, I delivered it your day after-Christmas towards the same-store as bought. To my pleasure, there is no-line for results! I told the cashier the issue using the Television which I needed to switch it for a different one. She scanned it and my bill, and happily explained I had been in fortune since that one Television was still for sale. Her remark confused me notably, since I have just desired to trade it for that precise design I had beennot sure what that will need to do with something. She stated because which was the situation she'd matter me a money reimbursement, and that I might simply return and repurchase a different one.

Our two kids and that I went back again to the technology department. And easily found the same TV. Nevertheless, after I looked over the cost, it mentioned $287. Oo. We place it within the wagon and required it towards the register within the technology department. And requested a pleasant child there to check it. I described the problem to him, and after checking it he explained it'd another SKU which it had been exactly the same design, however they alter the SKU after blackfriday. The division mind whose title was Bonnie arrived around, and we told her that I needed to "trade" which it had been exactly the same Television. She really rudely mentioned NUMBER, and stated that was so just how it had been. Easily desired that Television, I'd need to spend the distinction. I really could not think what I had been reading. Just how can they are doing that? She stated blackfriday deals have various SKU figures, despite the fact that they're exactly the same product, also it was this way at any shop, not only Walmart. I disagreed along with her, and after informing her that I questioned that additional shops had that same exercise, determined I'd consider my $ and purchase a Television elsewhere, even when I'd to pay for more. On the road from the shop, with my 18-year old boy compelling me, we ceased to talk to an associate store manager. I described anything to him, considering even while that anything is extremely incorrect, and that Iam confident he'll repair it. After creating a call-back to technology, he explained No sorry, that was so just how it had been, also it was Walmart's plan. And so I go to consult him if what he's saying is the fact that Walmart acquisitions products from suppliers, shares them for Dark Friday at reduced costs, subsequently changes the SKU and escalates the cost afterwards. SUBSEQUENTLY, when innocent customers buy items which do not function, return them WITH bill and have to simply trade for that identical product, they CAn't since the SKU and cost will vary. When the customer wishes exactly the same product they have to spend the distinction? HE ANSWERED YES THAT'S WALMART'S EXERCISE.

I gave him an earful, in addition to the folks in close proximity in my experience, and went to talk to my Mom who operates there, and was happening meal break. I informed her concerning the problem, and after she delivered from clocking out, she stated she talked to a different supervisor which she desired to talk to me. I visited her, and informed her the issue, and he or she did state that even though it wasn't organization plan, she'd ensure it is right. I adopted her to technology, and he or she did assist me and ensure it is right giving me THE SAME Television HAVING A VARIOUS SKU AND COST, for my initial purchase price. Nevertheless, I would include that while she was performing the bypass about the technology division register, BONNIE, the department. Mind was there and place her disrespect back again to function by declaring that she did not understand why I had been dealing with do this once they would not actually get it done for affiliates. Easily were her chef, she'd have now been dismissed instantly for stating that before a person. We got it, also it works, therefore cheers francie for the aid, you're wonderful. The remainder of WALMART may hug my @*, cause I am getting the approximately $10,000 I invest annually there elsewhere. Don't get black friday deals at walmart should you might have to return them. Even better do not get them whatsoever!!!


Offender: Walmart

Country: USA   State: West Virginia

Category: Shops, Products, Services

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