I work at West and the products like Buyers reward are included in orders like Ab slide and other infromercial products. We are required to read them to the customers or we will get fired. We also are not supposed to ask if the customer is interested in trying it out for 30 days free but to send it to them anyway.
The way it is worded is like "To thank you for your order we are sending you a 30 day free trial in Buyers reward...". At the end of the long statement we are supposed to say OKAY which then leads the customer to say OKAY. We are told to take the as an answer of yes and to mark that they do want the 30 day free trial. These customers are getting screwed and all these discount shopping and travels clubs should be shut down.
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