Usacomplaints.com » Shops, Products, Services » Complaint / Review: Family Marketing USA - Failed to honor gas card certificates and failed to return phone calls. #224314

Complaint / Review
Family Marketing USA
Failed to honor gas card certificates and failed to return phone calls

In late 2006 I purchased a booklet of gas card certificates from a reliable seller. This program is where you mail in a certificate each month and receive a free gas card. First two times, I received a gas card. Then the cards stopped. I was able to locate the seller and he gave me Family Marketing USA as the name of the company that purchased the gas card certificate program. He said if I contacted them they would make good on the gas cards.

So I called the above phone number and explained to the operator the situation. Yes, we will honor your certificates if you return a form we will mail to you. This was in March.

I received the form and returned it to the above address in March. It is now June and I have not received replacement gas card certificates or anything from Family Marketing USA.

I have also called their phone number numerous times and it always says "all of our representatives are currently busy. Please leave a message and we will get back with you." I have left several messages and I hear NOTHING back. What a ripoff.


Offender: Family Marketing USA

Country: USA   State: California   City: Sherman Oaks
Address: 15030 Ventura Blvd. , Unit 19-810
Phone: 8009749028

Category: Shops, Products, Services

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