Don't get hooked with these people. Call from ad for Secret Shopper. Spoke with a Nate representing Proshoppersonline.com.
We talked about their need for shoppers and he first said would make $50 per review. There would be online training and support.
Later changed this to $15-$50 (usually $20) per review. He then said there is an initial fee that is normally $60, but they have reduced this since in need of good shoppers and the charge will be $20, plus the $9.95 for first month of assignments.
I later found out written in a statement by Valerie Torres their Customer Service Manager is the normal charge is $29.95 and not $60 (lie told to me by Nate). Later told they have been in business 10 years and $60 used to be the charge. Again, led to believe this was a current situation.
He said I would receive online training. Well the online training is doing two reviews of real places I review and send them. So they are actually getting free reviews that I have paid for and not getting paid to review! Hmm
Plus they request you fill out resume (claiming this is to help you get the assignments) Not told prior to signing up. Why would I need a resume to get assignments when I just signed up with them to get assignments? S
Gets worse... The 800 number supplied for customer service... They said they are available 6 A. M to 5:00 P.M. Pacific time (or 9-8 East Coast time). They do not answer. Recording says to call back during business hours and then later when the call went through I waited for someone to pick up for 10 minutes at a time and then call goes into message they are so busy with other customers to please leave your name.
When finally got person in Customer Service I was then told I had been told the $29.95 was a non-refundable charge and they a recording that they had told me this. I said the recording then would also note I was told there was a discount on membership.
Bottom line entire operation is not totally above board. I paid already for this lesson, but you should not have to pay to go to work! Think about it!
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