Heather Kerns at Castletop Ragdoll Cattery contacted me to purchase a mink breeder kitten in 2005. She paid a $400 deposit toward the kitten. I allowed her to pay the deposit in installments, not paying the final payment until after the kitten was born. The kitten would be ready for release in October. Heather and I had friendly communication during this time.
In September our home was totally destroyed by Hurricane Rita. We live in Jasper, Texas which was directly in the path of the Hurricane. This was the most devasting thing that had ever happened to us. We have 6 children and we were suddenly without a home. My children lost all their clothes and belongings. Our cattery suffered. We lost several kittens, one of which was the kitten that was reserved for Heather Kerns.
Immediately after the Hurricane our family was living in a tent in the yard along with many other homeless families in our area. Our town had no electricity or running water for weeks.
I'm writing this because of the slanderous remarks that Heather Kerns has been spreading all over the internet. It's amazing to us (and many others) how she could be so cold hearted. While other catteries and friends were sending us care packages of food and supplies because there was no gas to leave the town, Heather was worried about her deposit.
As soon as I had electricity I found several emails from Heather Kerns. She was already getting upset because I had not responded to her emails. When we talked in January 06 she told me she didn't want her deposit back for the kitten, she wanted to wait for another kitten. I explained to her that my ragdolls had been through a big stress and I didn't know when we would have more kittens. She decided to wait.
We were displacd out of our home for 11 months. We finally got into a home again in July 06. During the first few months of 2006. Heather emailed several times changing her mind about wanting a kitten OR wanting the deposit back. I always agreed that I would refund the deposit if that's what she wanted. I was always very kind and honest with her.
In April, while our last agreement was to wait for a future mink kitten, I started getting hateful emails from Heather Kerns. She was ugly and used bad lanquage. She called me hateful and ungodly among other things. She acted very strange like she didn't remember our agreement. I still agreed to return her deposit if that's what she had decied on. She threatened me and blocked her email and wouldn't return my phone calls so I couldn't contact her in any way. I sent her deposit back as soon as I knew that's what she wanted. She had changed her mind so many times. After I refunded the deposit, I started finding slanderous comments and reports on various sites throughout the internet. Heather Kerns must have a lot of time on her hands to spend her days bad mouthing people that she doesn't even know. She posted things about me personally and about my cattery. Everything that Heather Kerns said is completely untrue. We have a small cattery and have never had any problems with anyone other than her.
She posted a lot of lies about me and my cattery on this website and then posted an update and tried to smooth it over a little. The fact is that Heather Kerns has been very dishonest regarding this matter. I was always willing to do whatever she wanted to close our agreement. She started accusing me of outrageous things and being a "rip off". She has no right to say these things. I returned her deposit like I told her I would.
The bottom line is that Heather Kerns had absolutely no consideration for the catasthophe that we went through. She accused us of using the Hurricane as an excuse. That is so unbelievable. We were without a home. We lived in a one room hotel room with 6 children for months. Many families in our area have still not recovered from that terrible storm. She has no idea what she's talking about unless she goes through it herself. Heather Kerns is accusing me but she did not follow the agreement that we had. I did exactly what we had agreed on. I was planning on giving her first choice of an upcoming litter until she changed her mind again and wanted her depsoit back. She expected me to put our business transaction above everything else, including my family and my children's welfare. All of the other customers that had deposits for kittens were very unerstanding and it all worked out well with them. Some of our past customers and breeder friends even sent care packages and drove to Jasper to check on us. All at the same time Heather Kerns was calling me ungodly and unfair.
We are tired of the slander that Heather has spread about us. We have been quiet and not commented on these things until now. She needs to report only things that she has proof of, or we could take futher action to resolve this matter. We have a reputable business and we do not deserve this unlawful and unethical treatment. Heather needs to remove the slanderous reports that she has posted against us.
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