Below is definitely an e-mail Constitution was delivered to by me.
Today I'm only a little annoyed! I obtained a phone today concerning the gear cost that's overdue and my support could be disconnected if it had beennot compensated instantly.
Should you browse the subsequent email discussion you'll discover that Constitution didn't appear in the decided day to get the gear. I had been house 7/27/06's whole evening. The full time I had been provided was between 1pm. Nowadays where I really could deliver the device back after I questioned I had been requested easily had a FedEx tag. After I replied NO I had been informed it'd be seven days till I'd obtain the tag (How absurd!). Our issue is just why was not I questioned after I named to truly have the online sites disconnected basically required a FedEx tag on 7/26/06? Alternatively I had been informed possibly I really could generate 60 kilometers to come back the device or remain home from function and watch for somebody (not to display up) in the future and select the device up.
Perhaps Constitution must obtain work together before informing people who they'll have their support disconnected when the statement is not compensated instantly! Perhaps I should be paid by Constitution for that evening I kept home from work awaiting anyone to display who never did
All I will state is the fact that I better be acknowledged the $33.00 I settled nowadays your day Constitution gets the delivered device from me. When it isnot I'll cancel all my Constitution providers. I believe Dish Network or Direct TV would not be unhappy to have my company.
* email to Charter*
—Original Message—
Date: 7/28 9:54: 21 PM
To: info.cc
Topic: Bill / Additional
Topic: Bill / Additional
Hello-
I'd an appoinment recently to possess my rented device acquired between 1pm and 5pm. No body actually turned up to pick the device up. I observed today that a modem cost is on my statement. I actually donot realize why I'm getting charged to get a device that Constitution didn't pick up about the decided day. I had been house all-day recently and that I did not actually get a phone at Constitution from anybody.
I have to understand this device delivered and that I would really like the $33.00 cost taken off my assertion. Is it feasible to deliver the device back in the place of driving 60 kilometers to come back it or establishing a scheduled appointment?
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