Complaint / Review
Apparel Planet - Christopher Fleish
Apparel Planet - Chris Fleish dishonest, ripoff, bills at order not when product sent, unavailable for comment, nonresponsive to followup emails

On 4/24/06 I placed an initial order for t-shirts for our scout troop from "Apparel Planet.com". On 4/25/06 I emailed the contact, "Christopher Fleisch" to let him know I would like to revise my order to order more shirts and get a logo on front and back.

The initial order was for $71.12. Chris emailed me back stating I could revise my order. I changed the order with several emails back and forth regarding the logo, color, etc.

Around the second weekin May I received the credit card statement indicating he had bill for the first and second order although I still had not received any shirts. I contacted him by phone and he stated he needed the credit card number to credit the account, and the shirts would be mailed out within the week.

We did receive the revised order of shirts. At this point our Scout Troop had 5 new scouts join and I email Chris to see if we could get additional shirts for the new scouts since the screen printer already had our design. He emailed back to say that would be fine.

On 6/2/06 I placed another order which came out to $72.20. We have never received these shirts but were billed automatically upon ordering. Also, he never credited the initial $71.12.

This is what his web site boasts "With multiple warehouses nationwide that specialize in the production and manufacturing of custom work shirts among other items, we are dedicated to giving back to the community and the environment by donating a portion of every custom T-shirt order or any other order that you place with us. The charitable organizations are chosen on a monthly basis depending on the current events that affect us all. Our effort to help preserve the environment that surrounds us is only as strong as the people that support us so get something nice for yourself or a loved one to wear get your favorite mantra or inside joke printed on a T-shirt or one of our hooded sweatshirts. Call us toll free at 1-866-623-7599 to start making a difference today. When you support Apparel Planet, you support a greater cause."

What a joke!