Since August 21st of this year, I have been trying to get a refund from Michele Pritchard of AAA Diamond Sphynx Cattery. She breeds Sphynx cats, and we contacted her in April about purchasing two Sphynx kittens. We had an agreement to purchase two male Sphynx kittens, for $600 each, for a total of $1200. This did not include the airport shipping charge, but everything else pertaining to the kittens (i.E. Vet visits, neutering, and care) was to be included. We prepaid the $1200, and sent her a $200 check for shipping at her request shortly before she was to ship the kittens.
On August 21, we went to the airport to pick up our two kittens. We were shocked to see that, without even notifying us, she only sent us one kitten. We were upset and called her. Pritchard responded by e-mail saying that she decided not to send the one kitten, and would return our money. We canceled the $200 check for shipping, and that left us with a total of $400 for the kitten. The shipping only came out to $160, not $200. The balance really should have $440, but we didn't want to knit pick, we were upset, and just wanted to get the $400 back and end this.
I have e-mails that show she decided to add the cost for the health certificate (despite the fact that vet visits were included originally), and claimed she only owed us $325. We were so desperate to get our money back that we acquiesced and agreed to accept it as full payment. Pritchard has not sent us any money back and e-mails will show that she has verbally abused us, threatened us, made outrageous accusations against us, and repeatedly made us jump through hoops to get our money back. She also has lied numerous times, and continually comes up with excuses as to why our money has not been returned in all this time. She keeps saying that our refund has not been denied, but she still hasn't sent it.
Most recently, she demanded a notarized letter, which we sent certified mail on November 24. She acknowledged she received it but has not contacted us since. It's obvious she has no intention of sending us our money back. She owes us $440, (not $325), but she has cut of all contact.in August, when she had cut off contact with us for awhile, I tried calling a vet to see if there was an alternate number for her. The vet said that people from FL also have been trying to get in touch with her. We're probably not the only ones she's ripped off.
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