Complaint / Review
Unique Blade
Defective merchandise was sent, emailed customer service, advised to oil knife, did that, didn't work, no more responses! Anyone else?

This company is extremely hard to get in touch with! I have been trying to resolve a Christmas gift issue with them for a week and time is running out. I received a defective knife and now, I'd just like my money back so that I can order from another source. They say that they prefer email communications and after emailing them you receive an email stating that you will receive another email with in 1-24 hours. DO NOT BELIEVE THIS!!! I have tried to call 34 times and haven't had anyone answer ever! I HAVE left messages, but have not received a return call.