I purchased tickets on 1 Aug 08 for an event on 19 Aug 08. The tickets did not arrive, so I called and was told they would arrive via FEDEX the day of the event. They did not arrive, so I was told to drive to the venue (4 hours) and they would arrange a meeting. No meeting was arranged, I had to rent a hotel room, and I was promised a full refund.
After continuous calls and no refund, I contacted Ticket Liquidators, the company I accessed the tickets through. The rep there was told by Rich Burtt, customer service that 125% of my purchase price was refunded and to wait 7-10 days. Of course, that did not occur, and now even Ticket Liquidators can't get them to reply. This company is beyond unprofessional. I have never had such a terrible experience. It has been over 1 month, and still no refund.
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