Usacomplaints.com » Recreation & Entertainment » Complaint / Review: TVDVDWorld. tv - TVDVD World - Father Knows Best and That Girl The entire series on DVD. #312913

Complaint / Review
TVDVDWorld. tv
TVDVD World - Father Knows Best and That Girl The entire series on DVD

I was searching for old sitcoms on line when I came across TVDVDWorld. Tv on line. Their ads stated that they had complete series of Father Knows Best and complete seasons of That Girl. I placed my order for complete seasons of both shows. My order was placed on May 27,08. From the date of order I begin receiving emails stating that both programs were on back order. I received these emails every single day. The emails were all exactly alike every day. Then on June 25, o8 I received an email stating that they were unable to authorize my credit card and for me to place my order again using another credit card. Which I did not do. I didn't even contact them at all after receiving this email. I just thought that I would not reorder. This email was sent at 11:15 AM on the above date. On that same date I received a second email at 2:25 PM stating that my credit card had been sucessfully processed. Again on that same date at 2:25 PM I received a third email stating that my order had been shipped. As of this date July 10,08 I have not received my order. There was a link in this email where I could go and track my order but I have gone on that web site every day to track my order and there is no information available except that the order was received at a post office at Monteal QC on July 2nd. Also, I want to add that TVDVDWorld charged me a whopping $28.79 shipping fee which cleared my bank on June 27,08. Not only that they also took an additional separate charge of $5.90 without my knowledge and without my authorization. I did call TVDVDWorld at the toll free number countless number of times and I received no answer. Finally, I dialed the number and placed my phone on speaker phone finally after about half an hour they picked up the phone. They could not or would not tell me any information about TVDVDWorld and they were rude when I confronted them about the $5.90 they took from my bank telling me that they were not the ones who made that charge and told me to call my bank and ask them. When I told them that I had already called my bank and that they had said that the charges had originated form TVDVDWorld and that they had given me a transaction number she rudely stated again that I was mistaken and that they had not made that charge. She would not listen when I told her again that I had already confirmed with my bank that the charge originated from them. Stay away from these people!!! They are frauds. I still haven't received my orde


Offender: TVDVDWorld. tv

Country: USA

Category: Recreation & Entertainment

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