I wanted to inform someone of the poor customer service that I received at one of Ace's retail locations - Oakwood Ace Hardware (Flowery Branch GA). I came into the store at 4:20 PM Sunday May 1st with a chainsaw that had been serviced and sharpened many times at this same location. When I entered ...
Try to avoid this merchant. The customer service is the worst I've never had before. Not to mention about the order took me more than 18 days to get it; I requested to return a defective item but the merchant said I needed to pay 25% of restocking fee. What a terrible policy! I will never go back ...
From our initial contact through installation, Empire Today was extremely professional and provided excellent customer service. Fred Wenzl, our sales representative, was completely knowledgeable and very helpful. We felt no pressure from him. Our installation took a little longer than we ...
Took out loan, I have paid alittle late every month, but payments are made. I was told no action would be taken if I did not go more than a month behind. I get harassing phone calls every day I am late. The have gone as far as call my work, my sick Brother, who was a reference, not a co - signer, ...
We purchased 49 Pella Architect Series Douglas Fir Double Hung windows and one patio door. Our order # is 129JMJ541. We signed our contract and paid our order in full. Our contract price was $32,118.95. We specifically wanted Douglas Fir windows and door. We dwelt with the salesman, John McDonald, ...
I was very pleased with Mr. Richards customer service. He was professional and helful in helping me decide on a runner for my stairway. He went through everything step by step. Though I was not sure of the pricing, they seem resonable and would recommend Empire to family and friends in the future. ...