Usacomplaints.com » Real Estate » Complaint / Review: Vacation Reservation Center - Rude employee. #386569

Complaint / Review
Vacation Reservation Center
Rude employee

My loved ones was trying to find a resort/resort within the Gatlinburg, Tennessee region for brand new years. We googled "Gatlinburg, TN" and examined accessible areas. One appeared as if it'd collection our requirements, and so I named the toll-free number shown. It ended up to become TNT Hotels. I'venot heard about the corporation before and had never visited their site. I named the amount and spoke having a excellent guy who got my info, established us up having a space and in the very end-of the discussion stated "the morning-after you sign in you'll be asked to stay via a 90-minute time-share talk". Then he suddenly set me on-hold. It was the very first idea I'd this organization was actually attached to a timeshare company. I understood instantly my spouse wouldnot choose this, but extended on using the reservation, worrying anything had been reserved for that moment we required. After finishing the phone call and talking to my spouse, we did further examining and discovered sufficient lodging elsewhere. I named TNT back and mentioned I needed to stop my reservation and was informed that just one individual might do this which she'd contact me between 24 and 48 hours. 4 days later, she eventually named. At the start of the discussion anything appeared good and suddening she got this perspective and was the rudest most unprofessional person I've handled in quite a long time. Not just was she smart mouthed, but she kept saying, "itis not my problem you did not understand we were a timeshare organization... Itis on our site". I'd simply no difficulty spending the termination charge, she simply would not shut-up. Ultimately I stated, "Who's your boss". She responded "no one; I am my very own boss". I stated "Somebody needs to be over you." She stated "I am my very own boss". At this time after declining to draw our recording to listen to the discussion to check on what I had been informed against what she was stating, I merely hungup. We shall NEVER use TNT Hotels for almost any purpose whatsoever. I repeat: I've not existed somebody coping with the general public that had this kind of attitude as this in quite a long time and aspire to never experience it again. Does she believe she is the only real organization to stay e-commerce? You realize, an easy apology might have negated the requirement for this mail. But after calling the organization and requesting a return phone, I'venot noticed a term from their website.


Offender: Vacation Reservation Center

Country: USA   State: Tennessee

Category: Real Estate

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