Warning!!! Do not use Mr. Handyman of Metro East, IL! You will regret it! The company is unprofessional and offer unqualified services. Do not be fooled with its elaborate website. Mr. Handyman companies are individual owned. The webpage is general for all locations. I contacted Mr. Handyman of Metro East to complete odd jobs around my condo. I immediately received a scheduled in-home evaluation; however, the technician rescheduled my appointment one day prior and arrives late to the next one. Moving along, I thoroughly walk the tech through my condo informing of the services needed. The tech stated he understood my requests, could complete the jobs with ease and would get back with me with written costs/estimate. At that time, tech took with him a sample of my wood work for matching. I never seen or heard from the tech again. I called the office repeatedly for follow-up and have only spoken to the secretary. I have left many messages for the tech and owner to call me back. I never received a call back or my wood sample. Eventually, I gave up calling and kissed my wood sample good-bye. I believe the company could not complete some of the jobs of requested, did not want the job or the job would not generate enough money! Either way, the professional thing to do was to contact letting me whether they were still interested or not. I would not recommend Handyman of Metro East, IL to anyone; nor would I take a chance allowing them to repair any work. You are most likely to receive a patch up job; if they follow back up with you, than a fix! Be careful!!!
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