Hi there
I am a Las Vegas, Nevada native resident and CAT Bus Ride rider for 13 years
My complaint stems from an incident:
Wed 8-6-03
3:35pm
Sahara bus #204
Fred - incident driver
Tried to stop at Rainbow Blvd & Sahara and flagged bus driver to stop with my brother in his car.
Driver would not stop.
My brother was driving me and he tried to drop me off at the next stop and bus driver did not stop.
My brother got in front of bus 500 feet and was driving slow trying to get the bus to
stop at the next stop with honking and waving.
At Durango and Sahara bus stopped and I tried to board wanting to go to Grand Canyon and driver told me that I was not riding on his bus.
So I told him I wanted his supervisor.
He started to call supervisor and I waited and people were complaining.
I did not want to wait for the next bus because of the heat and then made the decision to get off because I didn't want the other people getting more pissed as I know people have places to go and things to do.
Driver got out and he flashed his name tag telling me that he will remember me and I am not to ride his bus next time, ever.
Like he was trying to intimidate me.
Fred was very rude and unprofessional and this type of disrespect within the RTC needs to stop.
As you may know about the Las Vegas CAT Ride bus system has had other reports in the past and present concerning the CAT Ride system of
misconduct.
This type of thing seems to occur ccassionally with other riders I have run into in my 13 yrs of riding the CAT bus as a native Nevadan with a mental disability.
Buses being late, drivers not being courteous and stopping for passengers, wrong bus timing on routes where it would only take 2 minutes to get to a stop and the driver would go when they know there are pending riders a few feet from them.
The lack of respect in this town is ridiculous and has gotten out of hand in many businesses and government agencies rendering citizens frustrated, confused, upset and helpless.
Customers are supposed to be the most important above time schedules, which
is a waste of ink to print out a book and charge people for when most buses are not on schedule.
Whether its to do with the timing of street signals or the drivers themselves has no matter in the situation.
The drivers should still have respect for pending riders as the weather can be toiling to be in and people have jobs and places to go to. I have been late for interviews and work due to these issues. I have even seen multiple busses pass by me on different streets throughout the years.
Even with the buses that say Not In Service when they are perfectly capable of taking on passengers. After all that is what the busses are made for, right?
I've also noticed that CAT Ride has this award of being the best bus system in the USA and that is blatantly false as throughout the years I hear from people that have lived in Los Angeles, Hawaii, Mexico and back east how this is the worst and how their town busses are quicker being every couple of minutes in intervals picking up passengers and how the drivers are more courteous and helpful
to them.
I was for the strike last year and could not believe my eyes when those poor workers had to suffer and still lose after all the commotion that goes on.
Maybe this is all part of their corruption scheme system, which doesn't surprise me much as you can see the various negative things that go on in our city.
I've wanted to apply for jobs that I can't even get to because there's no bus on the street.
And everyone and their grandmother knows that they have the money to do these things.
The traffic sucks It takes me double the time to get to the other side of the city than it did just 6 months ago by bus.
A line needs to be drawn with all this and more enforcement needs to be put in place. The gov't has the resources and money... They spent 50 billion on a war that has no more meaning to the American people as they still didn't get Saddam and Osama. But their quick to pass amendments that make us have to pay more money to the gov't.
In closing I want to also mention how it used to be nice to be able to ask drivers a question of a route or directions and they would say right away.
Now for the past couple of years, the opposite occurs.
They would say to look in the book or blatantly not even say anything and they are the ones driving the same route hr after hr 5 days a week.
I've tried to contact many reporters and 4 have responded a few weeks ago. 2 told me to contact the people in charge of the bus system, like that's going to do something. I left a complaint over a month ago and no reply from the company. 1 guy from NDOT told me to contact the county commissioners.
How can I succeed by complaining to them when they endorse the system?
The other week in the paper a driver was beaten up and the security cameras were inoperable and outdated.
Windows closed, drivers putting on air when not needed or too cold, drivers putting heater on when not needed, no security on board, routes too long apart where routes are over 30 minutes - 1hr on most routes.
ATC operations mgr is Kirby Martin ATC Vancom is a British conglomerate and bus system is run by the county commissioners but used all over the state. TransBus International is the parent company
Steve Mora, Gene Smith and Ben Carter trying to build the Amalgamated Transit Union James Foster of St Louis is the Bus' attorney and never answers questions.
Any ideas of what I can do?
Anybody have similar issues in Las Vegas?
Thanks for your time
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