Though my bill wasn't due until the 19th of May, Cricket cut off my service. I called and made the payment as usual, using my mastercard. I authorized Cricket to take $113.41 out of my account. That morning I checked my bank account because I was informed that a debit was declined. and discovered that Cricket had overcharged my account, and charged me $278.00.
I am currently unemployed and have no extra money at this time. I have called Cricket 3 times and have wrote Cricket and faxed them each time I have been given different info regarding my refund. It took them 4 seconds to take my money and today I am being told it will be 30 more days before I get a refund. Why am I without money due to their error, and they are extremely rude regarding my situation.
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