I had a withdrawal from my account back in April for 30.00 from this company. Right after that, I started having other withdrawals that I didn't authorize from my account from other companies. I called my bank and reported it as fraud. Except for the funds taken out by Ilife, all the monies have been returned to my account. My bank told me since it was a check that the company used, the company has to put the money back. I am getting a weekly charge for being in the negative. I was told in June, give them until July 13. Nothing happened. I called a week later. I was told that my request would be sent the refund department, allow another week. July 20 still nothing, I called back and was told the same thing from the previous week. July 27, I'm still waiting. I called back, the girl tried to tell me the same thing, I totally bypassed her and went straight to the supervisor. The supervisor "promised" me that she would personally go over to the refund department and make sure that this was process. To allow 3 to 5 business days (Which was August. 8) and that the money would be back in the account and there would be no need for me to call back. Well... Do I need to note here that I will call back since the money isn't there? I know that I plan on staying on the phone until this is resolve tonight when I get home. It will probably take a couple of hours. Will try to keep this updated and let everyone know what happens.
0 comments