Usacomplaints.com » Miscellaneous » Complaint / Review: Quick Solutions - Consumer Report. #914663

Complaint / Review
Quick Solutions
Consumer Report

Quick Solutions claimed to be a Credit Repair Company to remove derogatory information in as little as 3-4 weeks and anything that was not removed, your money would be returned, this was in the agreement and that's why their prices are so high. After getting ALL of my information including D/L and SSN and card along with the paid derogatory items I wanted removed a contract was signed and the money was paid by Walmart's money card $2,900.00. We basically did all of our communications by email so that I would have records of what was going on. After being mislead for 3 threes he said that I needed a color copy of my D/L or a passport because the electronic bureaus had rejected the disputes because of this. He also emailed me and asked me to subscribe to another Credit Reporting Agency (Equifax) because he wanted to see if he could do everything through this, and I did at his request. Another three weeks went by and no results so I asked for my money back. I also called the bureaus and they said that absolutely no disputes had been submitted. I informed him of this and said that he would return to me a Full Refund but it would take 3-5 days to reverse the charge on the card that I used. Of course no money showed up and I called the office and he said that he tried but his credit card processor couldn't do the transaction because the card was not a bank issued card. He asked me for my checking account and said that he would personally put the money into the account that day or by morning. All of this is by email. I gave him my account information and of course nothing was deposited so I called the card issuer and gave them my story and asked for a chargeback. I sent them the contract the agreement and emails as well. After their investigation including talking with him, they said that since I signed a No Refund Agreement, I couldn't get my money back. I told them that I never signed such agreement and they said that he gave them supporting documents. I asked to have a copy of the documents. When I received them, he had forged my signature and didn't even spell my name right on both documents that he submitted. Also on one of the No Refund Agreement, he supplied a witness signature that claims I was there in the office and they witnessed me sign the documents. As my proof, at the time he charged the card that's on the receipt that I supposedly signed in his office along with the Agreement he provided them, we both were actually communicating back and forth by emails. He also denied all of the emails regarding Credit Repair and on the Agreement that he forged my signature on, he said it was for Web based business advertising in which he has no proof of any advertising. He told them that the emails that I provided them were all falsified and that I must have edited them through MS Outlook. I told them that I would give them my Gmail login and they could check them for themselves. They said that they've already closed the case. The Agreement that he provided them had my sister's name typed in because it was her card I used, but had my forged misspelled signature underneath it. If you see this Agreement, it's really a BIG JOKE, I can't believe that the Walmart Money Card Investigation team fell for it. I think it's because they really didn't want to do the chargeback, because no one can be that BLIND. I'm trying to reach their Corporate Office as well as sending them copies of everything. I have hard proof of everything I've stated in this complaint.


Offender: Quick Solutions

Country: USA   State: Ohio   City: Westerville   ZIP: 43082
Address: 440 Polaris Parkway, Ste 500
Phone: 6148258000, 8005648530
Site:

Category: Miscellaneous

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