We just got back from my wife's birthday dinner at the cheesecake factory in Chicago. We waited only moments to be seated on our reservation, but I watched 21 minutes tick by watching as tables all around us got seated with bread and water. When the table immediately to our right got their order taken and a moment later the table just beyond got their starter, I grabbed a waiter and asked to see a manager. We got an apology from a second manager and finally a waiter. After, starters arrived quickly. First the fried egg rolls with Guac, clearly fried in a hurry to get to us fast. Therefore very greasy and undercooked. After, the Thai lettuce wrap, which was the highlight of the evening. Although I imagine it is hard to screw up a raw appetizer plate. She had the orange chicken, a dish she had the previous day at the Cheesecake factory in Niles and said this portion was half of what it was in Niles. I had fettucini alfredo with chicken, which was incredibly dissapointing. It had about three oz chicken, the noodles were wide egg noodles and way way overcooked. They were just floppy. I ate about three oz of it and couldn't stand any more of it. Our seven year old had the chicken strips and refused to eat them, they were so over cooked. I tried them and she was right. They were as dry as cardboard... Clearly pre-cooked. She ate none of them and only french fries. My wife stated the orange chicken was ok, but, "not as good as Panda". The cheesecake deserts were pretty good. My coffee was horrible and about on the level of dunkin donuts. Our bill came to $80.00 and we left a tip. This was the worst money I have ever spent and I was highly disgusted with the food. I would not return to a cheesecake factory if cooporate contacted me and offered me a free equal meal. I plan to tell as many people I know what a terrible experience this was.
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