We received a call from Ken Parks at Corporate Travel Services of America in Aug.in regard to selling our timeshare. We returned the call which was answered by Sonya Perez. We were told they assisted in selling unwanted timeshares to corporations. It was supposed to be no cost to us, so we listed. We received an offer within a couple of days for $17,299.00. We contacted Sonya & were told we needed to sign & return the offer acceptance letter via fax, which we did. Then we received an agreement that needed to be signed & faxed back, which we did. Then we were told we needed to deposit an earnest deposit of 10%=$1730 and the corporation would be doing the same to insure that both parties were serious about the sale, but those funds were to be FULLY returned upon complete of the sale. The deposit was made at Bank of America to N.T.P. A Inc. We were told at that time that the sale paperwork would take 60 days. We tried to contact Sonya in Sept to check on progress & she would not return our calls. Finally Ken Parks called & said that the paperwork was in progress. We received an Intent to transfer & signed & returned that on 9-22-11. When the 60 days were up in Oct we made several calls and Ken Parks called to saythat it takes 60-90 days (they never said 90 in the beginning). So we waited. Then we left several voice mails for Ken & he would not call us back. After sending a threatening email through the CTSAglobal.com web site stating we would go to the BBB we finally received an email from Reggie Henderson at Resort USA Corp-out of TX-that they were the 3rd party in charge of the closing docs and he would research and call us. He did not. We left several messages for Reggie as well as sent several emails and no response. We also left voice mails at CTSA for Ken, Sonya, the registered owner-Randolph SR-or anyone to call us. Noone did. We have filed BBB complants against Corporate Travel Services of Ameria as well as Resort USA Corp and have filed complaints with the Attorney General in their states. We filed a local police report only to be told they have no juristiction, so now we must file police reoprts in the states wherre the businesses are located, which we intend to do. There are now 7 complaints registered with the BBB, none have been answered. DO NOT do business with these people, it is fraud!!! They stole our money and we have yet to hear from anyone involved.
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