I haven't received what I purchased from the site. Also the way I read it was I wouldn't be out any thing if I didn't it would go for the purchase of the buy it now. Also, they sent me a email asking me to recommend the site. When I went there and it asked how my experience was. I clicked on complaint and it booted me off the site.
Your request (#XXXXXX) has been deemed solved.
To review, comment and reopen the request, follow the link below:
http://dealfun. Zendesk.com/tickets/XXXXXX
Chris, Dec-12 02:48 (EST):
Hello M.,
Thank you for writing in. Always here to help. At DealFun, customer satisfaction is our main goal.
We are sorry to hear that you were not successful in winning the auctions you participated in.
As we go the extra mile to ensure customer satisfaction, we have credited your account with 250 Voucher Bids.
We also recommend that you start by going for some of the low-mid ranged valued products as the competition is less fierce and also gives you an opportunity to develop a good strategy for when you are ready to go after some of the featured items.
For your convenience, we have also provided the details of our win guarantee:
A. - Only applicable for auctions within the first 24 hours of purchase. Once an auction is won the guarantee is no longer valid. Note: the guarantee only applies to your first bid package, subsequent bid packages will not be covered by this win guarantee
B. - Win guarantee is setup for beginner customers and only applicable if used on auctions that have a MSRP of under $100.00
C. - Your bids must be spent in full before we are able to reset your bid package. The guarantee is to reset the full bid package (excluding bonus voucher bids) not bids lost on specific auctions
D. - Win guarantee is only valid one per household
E. - Bids that are reset by support are reset as "Voucher Bids"
Please let us know if you have any other questions or concerns.
Regards,
Chris
Customer Relations
Deal Fun - Get Deals, Have Fun!
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