While feeling stressed and vulnerable as my father lay in hospital about to die (he did on September 22nd) (the date 10/11 is the date the above company took the unauthorised as far as I knew money) I stupidly fell for the marketing of the Juveneu gel. However, it was a trial price of £1.99 so I went for it. Unfortunately they sent me another identical pot of the gel a month later. They first had not done anything for my skin at all, and so you can imagine my shock when I had my bank statement the other day, showing £60 had been taken by Juveneu. I would never ever spend that on any face care in any case, and especially on one that DOES NOT DO WHAT IT SAYS! I am scared stiff that I have "signed up" inadvertently for a year (or more?) Shock horror! Now my father has died, my finances are very very restricted and I do not know what I can do. I went to my bank and they cannot help me - they MAY be able to when I prove I have tried to stop this gel being sent. If I get another one on 11th I shall send it back unopened, but do not have a way of contacting them. They seem to hide themselves away - and I am not surprised. They prey on the naive, the trusting and the gullable! (I am all of these, despite being 59 years old!) Please help! Thank you. Sally Royle
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