I ordered a free trial of the product, Colleans and Cellan on Oct 19 only paid 4.95 and 3.95 shipping for a one month supply. On Nov 4 I noticed a 93.64 and 72.62 charge on my credit card. I called the company and was told the free trial was only for 14 days and I was charged 93.64 and 72.62 for the remaining 14 day supply. I told the gentleman that no where did it say it was a 14 day supply nor did I know I would be billed 93.64 and 72.64 for the remaining 14 days worth of pills. He stated that when I gave my information I agreed to the terms of the deal.in other words "fine print". I told him I wanted a refund and for the contract to be cancelled immediately, He said he would cancel the next shipment but because I have the remaining 14 days worth of the product I could not get a refund! I am very upset and frustrated about this. This will cause my family undue stress and hardship.
Complaint / Review
Coleanse and Cellean
Consumer Report
Author: nicole764
Offender: Coleanse and Cellean
Country: USA State: California City: West Hollywood ZIP: 90069
Address: 9000 Sunset Blvd. , Suite 500
Phone: 8552355261
Site: cellean.com
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