I ordered a trial cream Juveneu which came with an attachment advertisment for another cream which i think was called Hydroxation. The advertisment said that if you used both creams together that you would get better results, so i bought both:- (Basically because it is a trial if you do not cancel any further shipments you automatically have to pay for them. I managed to cancel Juveneu without any problems but when i told the operator i also wanted to cancel the other product he said that product had nothing to do with his company and so i would have to go back to the company which i ordered it from. As i thought it was them i went back into my mail box only to find confirmation for their order. I checked my bank statement and the other company have taken the money out of my bank, leaving the name as EPM ADVANCED WRINKLE as thier name. Unable to find an e mail address for them, a phone number or address i am now unable to cancel the order so more monies will be taken out of my account automatically and so now im stressed as this is alot of money to me.
Tracey M
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