E-mail sent to Victoria Tomas in the Cancellation Department of 7-11-11:
To Whom It May Concern:
On June 15, I received a call from Don Hudson stating he had 3 renters each using 20,000 of my RCI points. $1,393 per 1 bed, 1 bath unit for golfers. He quoted me a cost for a lifetime membership in VPM as $1,399 or $699 for 1 year.
He told me how my membership in VPM would be about a week to set up and I would receive my check in the amount of $1,393 for each of the 3 rentals totaling $4,179.
With the membership, I would have no guest fees that the guest certificate would be waived. I would receive 3 guest certificates to sign and return when I received my check via certified mail. He was to notify me of the tracking number of the certified mail.
He transferred me to Larry Pointer in the Verification Department to be sure all of the information was correct. At the point of asking if the agent had told me he had renters, I said yes but that he, Don Hudson, never game me names. Don Hudson had told me to say "no" to that question. Larry Pointer returned me to Don Hudson and I told him what happened and he said they couldnt process the rentals (not sure of the exact wording) until I was set up with VPM which sort of made sense.
So, I was transferred back to Larry Pointer and he said, Ok, Ill reset the recorder now. Then when it came time for me to say, no, I hesitated and through clinched jaws said yes. I feel Larry Pointer knew all about the so called renters because during the verification process he quoted me $1393 for the amount of the membership which was actually what Don Hudson told me was what I would receive per unit. He got a little testy when I corrected him and said $1399.
I tried to contact Don Hudson several times but never received a call back although he told me I was his employer, that he works for me now and that he would always return my calls in approximately 1 hour.
So, I am requesting a refund of my $1,399 and am cancelling the membership. I was lied to, deceived and mislead and was told to lie for him, Don Hudson, in order for the deal to go through.
Please contact me as soon as possible regarding this matter."
Since this time, I have not been able to get call backs from Victoria Tomas, just a lot of excuses why she "can't" take my calls. Impossible to get any sort of satisfaction from this lousy company.
Please don't be fooled like I was. Vacation Property Marketing is a total rip-off. If you receive a call from them... Please Hang Up! Thank you.
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