Usacomplaints.com » Miscellaneous » Complaint / Review: BrainHost.com - Consumer Report. #712217

Complaint / Review
BrainHost.com
Consumer Report

I signed up for the free website, had to pay for a domain name. Then had to pay for security. Then had to pay for SEO. When my 30 days ran out, I could not access my site and it kept crashing. When I called support it took an average of 12 hours to get a response and no one ever fixed anything. When I launched my site on August 1, the old site from 7/21 launched without any of the changes. All the articles are scheduled to release on Aug 1 and none of them did. The forms don't work and no one answers the phone. The site crashes at least 3 times a day and since my 30 days expired, I am down more than I am up. No one at customer service, tech support or "the big techs" when a 911 ticket gets submitted ever fix anything.


Offender: BrainHost.com

Country: USA   State: Ohio   City: Akron   ZIP: 44333
Address: 4000 Embassy Parkway, Ste 120
Phone: 8775864694
Site:

Category: Miscellaneous

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