Information concerning the bad service and lie gotten by Camerakings
I wanted to have a high-quality digital camera with all my economy.
After more of 25hrs of research on the net, while comparing different site, I decided to buy my Camera.
It accepts Visa and the price was very competitive for a camera, made in USA.
On the page web of purchase of the product Cannon OES 7D, It is written, made in USA.
This being one of my priorities, I bought it 1618$.
They recalled me the following day to confirm the purchase with them since the Mailserver is down. They must receive too many complaints by email, they have close the server.
I spoke with Eric 08 30 2010 of the department of the orders, he suggested other products. It is there, that a trap. He offers some products, not like that on their web site you cannot verify the price, and there you pay. He tells me, the battery provided with the camera, last 20 minutes. I found it bizarre but anyway I needed another battery. Then he offers me a battery of 4hrs for $ 90$. I thought that he sold me a product Canon, for the price!
I asked him to send my product by USPS instead of UPS because I wanted to save on the expenses of brokerage of UPS. He didn't.
I asked him to sell me Canon USA product, he said, yes it USA (LIAR)
Eric never informed on the phone me that I would have expenses of handling and insurance of 105$.
For the expenses of insurance, I find normal to pay 30$. (I inquired in UPS, the first 100$ is free and 1.80$/100$ additional.) But the rest, 75$ to put 2 small boxes in a big box, it is obviously the hidden expenses.
When I received my packet 2-9, it is a joy that it transformed enough quickly in horror.
I note a price of 150$ for the combo 3-1 Sakars battery pack. He didn't retail the products on the invoice, he included with the camera, to be sure that have seen not the price for which one pays for this article.
The worse, this kit is not even compatible with this camera. The battery functions but one doesn't know its time remaining and the camera warned you of the non compatibility of this one.
How want to be known that the seller sells me a battery of 4hrs.
Some site that offers the product.
Http://www.pricespider.com/compare-prices-misc-products/sakar/lp-e6-battery-charger-for-canon-eos-5d-mark-ii-bpe6-1940785.html 15 to 25$
Thereafter I note that my camera is made in Japan and that the lens is made in Taiwan.
What horror because I had specified to Eric that I wanted products made in USA.
He told me to be.
In the same day, I phone Camerakings and ask for the customers service, I am transferred to Steeve.
I explain to him that I find that it had a mistake with the price of the combo 3-1 Sakars and that this product it sells elsewhere on the net between $ 15 and $ 20, he tells to me, it is not possible, their article is better and that it the detail 149$.
I did not succeed to do understand him, he doesn't want to credit me or to repay me without I return all the articles, I lose a lot of money if I return all the package, I refuse to return everything.
There, he uses a tactics of shit and offer me a Compact Flash of 8gb (NONAME) while specifying me that it is worth 50$.
Desperate and seeing that I cannot make anything anymore.
Some minutes after, I tempt my luck another time while calling Eric directly to the orders department.
As soon as he recognizes me, him transfer my call in another department, I speak with Brian who serves me the same that Steeve.
And offers me a CF card also.
They have the same recipe to adjust their fraudulent manner to steal their customers.
There is not anything to make, I don't speak enough the English.
I stay in Canada and I have no means against Camerakings.
I lost 150$ for the battery and 75$ of handling, and tax.
Don’t loose your time and money with the camerakings
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