I have purchased a two piece Calvin Klein swimsuit before going on my holidays. After few days of normal wear (swimming in the pool) I have noticed that the swimsuit loosened. After few more days I could no longer wear it as it was too loose. I came back to the Calvin Klein store to ask for a refund having the swimsuit with me with my purchase receipt but was told that due to the fact that I wore it I cannot get a refund. I asked for a warranty on the product, but the store assistant insisted that I wore it and therefore I can not get a refund.
I have had different swimware with me on this holiday and they all are fine except for the Calvin Klein. I thought I was getting a quality swimsuit but was very disappinted. The purchase was made in Ireland, Kildare Village Outlet. I hope that the matter will be dealt with and expect a possitive answer as I still trust your Brand and believe that your customer care will support my belief.
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