I am a widow in my mid 70's Netbank has refused me access to my funds for almost 1 month, money is listed as available but they are returning checks as NSF.netbank originally asked for documents proving my identity, the first mailed envelope they sed was lost and I needed to send out a new one.
It has been over 3 weeks since they received the second notorized information and they state they are still investigating. I believe they do this as a fraud to hold customers money for their own personal gain. They caused someone to stop payment of a money order because I was not able to perform a contractual obligation.
They will be sending a rent check back and I will not be able to pay last months rent and will be kicked out because they will not allow me to access my funds. They are clearly in violation of the availability of funds act. I need help and I also would like to be compensated for lost money and charges.
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