I was sold a AT&T U-Verse by a sales rep who came to my home. He was Rudy Saravia a "Home Solutions Manager." He gave a good (though fast-talking) pitch and I signed up for service. I was promised 3 discounts off my bill as well as 4 gift cards as a promotion. 2 of the 3 discounts did appear on my bill. I did not received 3 of the reward-cards promised. DO NOT sign up for service through one of these sales reps. When I called Mr. Saravia he told me they had "run out of money" Subsequently I spent aprox. 80 minutes on the phone with ATT customer service to finally (hopefully) resolve this.
If you're going to sign up for ATT service go directly to the company and avoid the representatives that come to your door.
0 comments