I called J.D. Marvel on 12/10/03 to order bedroom slippers. Because I thought I was calling Champlain, New York, as written on the order coupon, I waited for 14 minutes for an operator to take the call. No answer. I called again four hours later, waiting 7 minutes. The January 6 phone bill reflected that this company is in MONTREAL, CANADA, so the phone charge was $21.70 for the first call and $10.85 for the second call.
I called again on December 29 to see about returning the slippers because they had glue speckles on them. This call lasted 4 minutes, costing $6.20.
Bottom line: $10.90 slippers cost an EXTRA $38.75 in INTERNATIONAL phone charges!
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