Good-Day, Our title is Jess Bradley Parsons and that I am causeing the criticism against Forest River RV since I purchased (funding) a 33ft Rockwood trademark ultralite travel truck through among there RV dealers in Langley BC. The dealer that I borrowed the truck from is Journey house RV at 20383 Langley Bypass Langley BC V3R5E8. The truck was completely new after I bought it on February 16. I am spending money on it in monthly obligations for that next 60 weeks which ultimately of the 25-year interval I'll have compensated $ 64,277, 36 that we had not a problem with at The full time of purchase, but once I introduced it house the dreams began. For a brand new truck I really could not think the low quality which was place in building this trailer. They should have constructed it on the Friday or perhaps a Monday. Anyways From day-one I had been realizing the pipes that visit the toilet drain and tub/bath were dripping and must be fixed. I informed Journey house RV, and finally they arrived and set the pipes and do to water damage needed to substitute the wardrobe and cabinets timber paneling. Then the built-in amusement heart music was changed twice and when it screwed-up again I myself had someone repair it beyond journey house and contains worked fantastic actually since. Then I'd to displace your kitchen surfaces they truly became distorted since the tap leaks and today it sprays water everywhere. I needed the bathroom set currently because of it separating in the floor. It was fixed but has once more did exactly the same thing. It is still not fixed. Lucky me, I observed the ground from the toilet was receiving really gentle which worried me, however it does not end there. Now I observe that the new water tank was No longer working right and was leaking. So once more I approached journey house and informed them of the new water tank issue and like previously they required there nice moment repairing the container, "approximately I believed", foolish me. The very first time they thought they set it-they changed some device so when I named to allow them no that there restore work was a breast which it had been still dripping the man had the nerve to express "Oh Do Not Fear Its Regular", ya right. So phone after-call I eventually got an answer back. There was no heated water in the trailer for some weeks and issues simply appeared to be obtaining worse. Now the surfaces in the entry towards the truck, and also the home and undoubtedly the toilet are now actually really gentle and was being a concern. The home floor turned so poor that I temporary removable ground such that it wouldn't worsen or someone gets hurt. I have attempted to describe that none of the was right and may someone PLEASE come take a look at it. I have invested the past 3 years worrying out over this which is getting to much. It is affecting my work and individual Existence large time. Just lately my partner stated in my experience the roof has become just starting to separate in the surfaces from the toilet and also the above units will also be performing the same. I don't no what else to do. I desired to purchase a truck to ensure that after I show up to going in twelve years I really could retire and also have the truck to reside in and do some traveling in. What is truly worrying me is in the place of assisting my fiance strategy our wedding that's said to be this September, I'm concerned about easily am likely to be stuck paying near $70,000.00 to get a truck that at 3 years old is rappidly slipping apart. I don't believe I ought to be forced apart and handled like I don't actually exsist which provides me towards the last visit I designed to langley journey houses hoping to solve this. I was speaking with Jamie that works within the support division even though we spoke he questioned me where I bought the truck from and that I told him that it originated from the ton that people endured on and he appeared to be confused and so I asked why and he explained that journey house RV no further exsisted that it changed hands in March 30 days after I acquired the trailer. Surprised, surprised, and livid I questioned why then was the journey house indication still up and even better why was I not oncie made conscious of the chage of ownership. Thats when he explained that I had been most likely screwed. Apperantly all of the guidelines, waranties, and problems had transformed which the brand new homeowners aren't liable. I questioned why that's concidering the truth that they're still leading individuals to think that journey houses does however exsist since they're nevertheless marketing like they are. He informed me the new operator has not troubled to alter the large signal out top and he explained in my experience, for instance:'Lets state that journey house RV was a Honda dealer and Chevy purchased honda out, that doesn't create chevy responsible for any honda vehicles which were offered before Chevy required over"! Our answer which was "Chevy likewise wouldn't cover behind fords indication 3 years after it changed fingers and wouldn't direct individuals to genuinely believe that these were still coping with honda not Chevy. All I needed to complete was buy truck that I really could reside in and also have a number of it reduced from the period I'm 65. A safe house and also the capability to simply get and proceed where-ever me and my future spouse wish to travel to. Now all I observe for the potential is me spending money on a truck that I'll not have. Lets experience it when the truck has already been falling apart after several years I highly doubt it's likely to be all set for touring and also to reside in twelve years from now. All I had been seeking was for someone to recognize the truth that this isn't an issue which was brought on by me (that they did do) and also to please repair it before it got worse. Now it's to the stage of no return. They were good enough to inform me when I spend to possess it towed to langley and fall the truck off that they can eventually get alook notice meaning I'll don't have any house until they're completed and this is actually the kicker. They inform me that they can need to reduce a pit within the ground to determine whats up of course if as it happens that it's not there issue I'll need to spend to possess it set out-of my very own wallet and that I will also need to purchase all repairs because of them slicing up the floors. I am currently spending the nose as well as for the cost that I'll have settled for them at the conclusion of the 60 weeks I figure is significantly more than enough. I have cared for this truck with TLC and life blood, however now since my retierment desire has converted into a headache I no further maintain desire of this desire becomming reality. So all I'm requesting now's in order for them to substitute this truck having a fresh one AND NEVER another Rockwood or consider the truck back and I would like to wander out of this headache free and obvious without it harming my credit. Thank you therefore greatly to take the full time to see my complaint. I is likely to be wwaiting for the reply. You may contact me at 604 780 2199 or email me at [email protected] or by email to # 103 8266 King Goerge blvd Surrey BC Canada V3W5C2.
Sincerly, Jess Bradley Parsons. February 26
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