Usacomplaints.com » Miscellaneous » Complaint / Review: Pepsico Beverages Foods - PepsiCo (PEPSI & MOUNTAIN DEW) Keep Raising Prices But Refuse to Give a Single Coupon to Loyal Customers! - Customer Service Pepsi/Mountain Dew. #592150

Complaint / Review
Pepsico Beverages Foods
PepsiCo (PEPSI & MOUNTAIN DEW) Keep Raising Prices But Refuse to Give a Single Coupon to Loyal Customers! - Customer Service Pepsi/Mountain Dew

I have been an avid Mountain Dew drinker for 20 years. I currently drink about a 12 pack of 12oz cans a day. I emailed PepsiCo and let them know how much I enjoyed their products and asked if they could send me any coupons and this is the reply that I got:

Flag this messageA Message from Consumer Relations 012332337A
Friday, May 14 12:00 PM
From: "[email protected]" Add sender to Contacts
To: [email protected]

Dear Jamie,

Thank you for taking the time to contact us at Pepsi-Cola regarding Pepsi and Mountain Dew coupons.

I'm happy to learn that you enjoy our products. Although we're unable to send you what you requested, I recommend that you watch for promotional offers on our website and on specially marked bottles and cans in your area.

I'd also invite you to sign up for Pepsi X-tras. You’ll be among the first to know about exciting sweepstakes, events, and Pepsi World news.

About every two weeks, you'll get a Pepsi X-tras email with things like free, X-CLUSIVE access to special sweepstakes, cheat codes, and even free samples. Plus, you’ll get the insider’s edge on Pepsi music, sports, promotions, and all of our exciting brands. To sign up, simply go to www.pepsi.com and click on “Join Pepsi”.

Thanks again for thinking of us. We greatly appreciate your support.

Chris Aquilino
Consumer Relations Representative

012332337a

DID YOU KNOW... * All of Pepsi-Cola’s plastic soft-drink bottles contain an average of 10% recycled plastic, and the average aluminum can contains 40% to 50% recycled aluminum.

Upon receiving this, I sent them another email letting them know how horrible I thought it was that they earned $1.43 billion last quarter in the US alone and couldn't even condescend to give a loyal customer a coupon. I let them know that I would be posting this to every consumer website I could find and would no longer be a Pepsi customer and I meant every word of it.

I have not recieved a response, and don't expect that I will.By the way: I have been subscribed to their promotional emails for almost 2 years and have never recieved a coupon (not even on my birthday when they send out those lame videos). This behavior is despicable, especially in such tough economic times!


Offender: Pepsico Beverages Foods

Country: USA

Category: Miscellaneous

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