Usacomplaints.com » Miscellaneous » Complaint / Review: WageWorks COBRA Administration - Cancelling Coverage - After Sitting on Check!. #583866

Complaint / Review
WageWorks COBRA Administration
Cancelling Coverage - After Sitting on Check!

This really is simply to alert anybody and also require to make use of WageWorks. After studying many grievances with this along with other the web sites I'm persuaded the corporation is run with a couple of inexperienced show clowns who are able to hardly get themselves dressed up in the day, not as handle anything as delicate as health advantages.

I'm among the "fortunate" types; I just have dental insurance through COBRA and spend around $30 monthly. Our funds are due about the to begin every month and also have to become postmarked from the last evening of every month to be able to be viewed promptly. My partner put our Goal cost within our mail on March 15, along side our vehicle cost and our energy statement. Another expenses equally removed the financial institution from the 19th. Nevertheless, we did not actually see-the WageWorks check cashed. It wasn't till April 8th, actually, they cashed my Goal cost, your day once they cashed my May check

24 hours later I obtained two characters: One dated April 6 declaring my protection have been ended, plus one dated April 8 stating to overlook the April 6 notice. I thought nothing of it at that time. Nevertheless, after I obtained another page dated April 16 declaring they'd not obtained my May cost, I acquired worried and named.in the end, they cached equally my March and May funds. I had been informed my last cost have been put on MARCH which I had been per month behind! The woman was good enough to start an incident, and recommended me to call-back per day or two to confirm it. After I did call-back, I had been informed my protection have been terminated efficient 03/01 since my Goal cost hadn't been postmarked before 03/31. Not just do I definitely understand to get a proven fact that isn't accurate (since the additional two expenses have been compensated prior to the 31st), WageWorks could not actually inform me exactly what the postmark day was SIMPLY BECAUSE THEY DID NOT CREATE A RECORD OF IT! And, they do not have the day of the check proper. They are attempting to inform me the check was dated 03/16 when my terminated backup plainly suggests 03/08.

So today, my dental insurance is ended and that I need to publish a *WRITTEN* attract hopefully have it reinstated, all since some moron wedged my Goal cost between their Dunkin Donuts coffee and Hardees carrier and did not think it is for three months.

I HIGHLY encourage anybody who might actually need to utilize WageWorks to deliver all funds authorized email so that they cannot draw this same act-on you!


Offender: WageWorks COBRA Administration

Country: USA
Site:

Category: Miscellaneous

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