Usacomplaints.com » Miscellaneous » Complaint / Review: Usaa - Incompetent Adjusters. #565324

Complaint / Review
Usaa
Incompetent Adjusters

I was struck from behind from a driver with USAA Insurance.
Upon attempting to have my Vehicle repaired I contacted USAA who said and Adjuster would be contacting me within 72 Hours to Inspect my Vehicle. Thats where the Circus began.
The Adjuster called me after 2:00 pm and stated he would need to see the vehicle the very next morning at 8:00 am due to his scheduled knee surgery and know other time would be convenient for him
I informed him that did not not work with my schedule and he said then I would have to get another adjuster by calling USAA which may take some time.
I was contacted by USAA Greg Wise again to come out and view my Vehicle and he was agitated once again when I explained he would have to come by after 10:00
he agreed and hung up the phone.
I called and spoke to his supervisor Jerrry Pienta who apparently has a worser attitude than Greg Wise
Jerry stated I could drive my car to an approved dealer to verify damages which was a 40 mile trip for myself.
After waiting some time for another adjuster My vehicle was finally looked at wherby I recieved an estimate for damages $ 2322.70 which is far less than the legitimate estimate from Days Chevrolet $ 3504.85


Offender: Usaa

Country: USA   State: Texas   City: San Antonio
Address: 9800 Fredericksburg Road
Phone: 18005318722

Category: Miscellaneous

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google